Good to know
So that your stay runs smoothly, here are the practical details and house rules for the chalet.
The essentials
- Check-in
- between 4 pm and 8 pm
- Check-out
- before midday
- Capacity
- 13 guests maximum
- Parking
- 5 private spaces
- Deposit
- up to €3,000
- Cleaning
- included in the rate
- Smoking
- non-smoking property
- Pets
- not accepted
How long is the chalet rented for?
The property is rented for the period agreed at the time of booking and set out in the rental agreement. No right to remain on the premises outside that period may be claimed.
What time can I arrive and when must I leave?
Arrivals are in the afternoon, between 4 pm and 8 pm. Departures are in the morning, before midday. The concierge service meets you on site and hands over the keys and the Wi-Fi code.
Are bed linen and towels provided?
Mattresses and pillows are protected with covers. Bed linen is provided and the beds are made on arrival. Tea towels, bin bags and toilet paper are provided for the start of your stay. Please note: for hygiene reasons, towels and bath sheets are not provided.
Is electricity included in the price?
Electricity is not included in the rental price. The meter is read on arrival and departure, charged at €0.21 per kWh.
What house rules apply in the chalet?
Furniture, spa and barbecue are at your disposal; please take care of them. Guests are asked to remove their shoes inside, and access in ski boots is strictly forbidden. Take particular care of the wooden floors: no wet laundry or towels on the floor. Please put nothing but toilet paper down the toilets. Lock the doors whenever you go out, and fold away parasols and garden chairs in bad weather.
How do I use the spa?
Instructions for using the spa are displayed on site. The cover must be closed and fastened after each use. The spa takes a maximum of 4 people at a time.
Are there quiet hours?
Noise levels, indoors and out, must be kept down out of respect for neighbours. No noise is tolerated after 10.30 pm or before 7.30 am. Parties, events and stag or hen weekends are not permitted. In the event of a complaint, €300 is withheld from the deposit and those responsible may be asked to leave.
Is cleaning included in the rate?
The cleaning fee is included in the rental and covers a full clean and the household linen, assuming normal use. Please leave the property tidy: furniture back in place, dishes done. Excessive mess may be charged.
Where do I put household waste?
Bins are available at the corner of the street. On departure, please leave nothing in the chalet's bins and return them clean.
What should I do if something breaks?
In the event of a breakdown, breakage or damage, contact the concierge service straight away, even if no damage appears visible. No repair or call-out costs can be reimbursed without prior agreement. The outside of the property is under video surveillance.
What safety information should I know?
The chalet has steps and staircases. In an emergency: 18 (fire service), 15 (ambulance), 17 (police), 112 (European emergency number).